Reset your password

Get an emailed link to choose a new password.

If you forgot your password, AxisIQ emails you a one-time link.

Before you start: Use the email address you signed up with. If you only sign in with Google, you have no password to reset.

Steps

On the sign-in page, click Forgot password?
Enter your Email and click Send reset link.
The page says "Check your inbox". Open the email and click the link. It works once and expires in an hour.
On Choose a new password, enter New password (at least 8 characters) and Confirm new password.
Click Change password, then Sign in.

You are signed out on every device. Sign in again with the new password.
Your other sign-in methods are not removed: mobile number, passkeys, two-factor and Google all stay. The notice email you receive lists every sign-in method on the account, so you can remove any you do not recognise on Account security.
Two-factor is not needed to reset the password, but it is still asked at sign-in.

The page never says whether an email has an account. It always says a link is on its way if one exists.
Requesting a new link cancels the previous one.
Nothing arrived? Check spam, and make sure you used the address you signed up with. Use Try another address to retry.

This reset link is incomplete — it carries no token. Click Request a new link.

An error above the form, with a Request a new link link The link has expired or was already used. Click Request a new link.

This workspace can't send email yet — ask your administrator to reset your password. Email sending is not configured for this installation.