Change your email or delete your account

Move your AxisIQ sign-in to a new email address, or delete your account and leave every workspace.

Change the email address you sign in with, or delete your AxisIQ account for good. Both are under Your account → Profile.

Before you start: Both need you to have signed in within the last 10 minutes. If you own a workspace, transfer it or close it before deleting your account.

Change your sign-in email

  1. Open your name menu → Your account.
  2. In Sign-in email, click Change email.
  3. Enter the New email address and click Send link.
  4. Open the link we email to the new address within an hour. Until then you keep signing in with your old address.

Once it changes, your old address gets a notice. If you sign in with Google, that link is kept.

Delete your account

  1. Open your name menu → Your account.
  2. In Delete account, click Delete account.
  3. Type your email address to confirm and click Delete my account.

You leave every workspace and are signed out on every device. Your name, email, phone, passkeys and two-factor are erased. Records, messages and files you created stay with the workspaces that own them. This cannot be undone.

Note: If you own a workspace, deleting is refused. Hand it to another member or close it first — see Export, transfer or close a workspace.