Retail POS with UPI, inventory and accounts in one system

AxisIQ POS takes cash, card and UPI at the counter, scans barcodes, and records every sale with your stock and accounts. Needs internet; no offline mode.

AxisIQ In-Store Checkout is retail POS software for Indian stores that takes cash, card and UPI at the counter and records every sale in the same system as your stock, customers, invoices and accounts. Each register is bound to a store location, the counter screen is built for barcode scanning, and a UPI sale shows the customer a QR code from a Razorpay payment link that settles itself when they pay. It needs an internet connection: there is no offline mode.

That last sentence matters, so it comes first. If your counters regularly lose connectivity and must keep billing anyway, read the section on when AxisIQ is not the right choice before anything else.

What retail billing software with inventory should actually do

Most billing software for Indian retail was built as a standalone tool: it prints a bill, keeps its own item master and leaves the rest of the business to someone else. That works for one shop. It stops working when you have a warehouse, a second store, an online channel, wholesale customers and a finance team, because each of those lives in a different system and the till becomes one more island to reconcile.

AxisIQ approaches it from the other side. The counter is one app inside a single live model of the company. The item a cashier scans is the same stock item your purchasing team maintains in inventory. The store is the same location record your operations team uses. The sale lands in the same database your analytics reads, and Axis, the assistant, can answer questions about it the moment it is rung up.

How the AxisIQ counter works

Registers belong to stores. You create a register and bind it to a location record of type "store". AxisIQ does not keep a separate store list for the POS, so a store is set up once and every sale is stamped with the location it happened at.

Every counter is configured, not coded. Each register carries its own settings:

  • which tenders it accepts (cash, card, UPI)
  • which payments connection collects its UPI
  • how it reads your catalogue: which record type holds your items and which fields hold the SKU, barcode, name and price
  • whether it checks stock, and where
  • the text that appears on its receipts

Because the catalogue is a mapping onto your own records rather than a copy, there is no second item master to keep in sync. Change a price on the stock item and the counter sees it on the next scan.

Scan first. The register runs full-screen. The input is ready for a barcode scanner from the moment the screen opens; a scan finds the item by barcode or SKU and adds it to the cart. Lookups run under the cashier's permissions, so a counter login sees only what it should.

Totals are exact. Prices and totals are calculated in exact decimal, never floating point, so the counter and the server always agree to the paisa. The tenders on a sale must add up to its total before it is accepted.

Receipts print from the counter. Each register has its own receipt text: store name, address, a footer line, whatever you put there. These are counter receipts, not GST tax invoices.

UPI at the counter, settled automatically

UPI is where most Indian counters lose time: the customer pays, someone squints at a phone to confirm the amount, and the sale is marked paid on trust.

In AxisIQ, choosing UPI creates an ordinary payment link through your own Razorpay account, and the register shows its QR code. The customer scans and pays. Razorpay notifies AxisIQ, AxisIQ re-checks the payment with Razorpay directly, and only a payment Razorpay confirms marks the sale paid. While the QR is on screen the register keeps checking, so even if a notification is delayed the counter catches up on its own.

The money goes to your Razorpay account, under your keys. AxisIQ records the settled payment as a payment record you can see beside your invoices and other collections.

Card is recorded rather than processed. If you use a Pine Labs, Razorpay POS, Paytm, PhonePe or BharatPe machine, the card is charged on that machine and settles through its own rails; the cashier records the card tender in AxisIQ. You can register each physical terminal (brand, model, serial and terminal ID) and tie it to a register, which keeps your device inventory in one place, but AxisIQ does not push amounts to those machines today.

Cash is recorded at the counter like any other tender.

Stock, sales and accounts in one place

Every sale and every line is stored in your organisation's own database, so you can ask about them like anything else in the business:

  • "What did the Indiranagar store sell yesterday, by category?"
  • "Which items sold at the counter this week but are below reorder level in the warehouse?"
  • "How much of last month's counter revenue came through UPI?"

Ask Axis in plain English, or write SQL in the analytics workspace and pin the answer to a report. Sales join directly with your stock items, customers and online orders because they all live in the same database.

A few things are deliberately simple today, and you should know them before you buy:

  • Stock checks are advisory. A register can look up quantity on hand from your stock records and warn the cashier, but a counter sale does not reserve or deduct stock automatically. Until the planned stock-deducting mode ships, stock is adjusted separately, for example a daily adjustment from the day's counter sales.
  • No automatic ledger posting. Counter sales are not posted to the double-entry ledger automatically. Your accountant posts the day's summary, which AxisIQ can total for them in one query.
  • No refunds yet. A paid sale cannot be edited or reversed from the counter. A sale still waiting for UPI payment can be voided, which also cancels its payment link.

Who it suits

The counter fits best where the store is one part of a larger operation:

  • D2C brands opening their first stores, who want counter sales and Shopify or WooCommerce orders read side by side. See D2C and e-commerce brands.
  • Distributors and wholesalers with a trade counter, where walk-in sales should hit the same stock and customer records as bulk orders. See wholesale and distribution.
  • Showrooms and experience centres with a few counters, mostly UPI and card, and good connectivity.
  • Service businesses selling parts or products over a counter, alongside jobs and appointments.

Roles control who can sell at which register and who can change register settings, per register. Every change is in the audit trail. See permissions.

When AxisIQ is not the right choice for POS

Be honest with yourself about these. Each one is a reason to choose a dedicated retail or restaurant system instead.

  • Offline-heavy stores. AxisIQ is a web app and the counter needs the internet to look up items and record sales. There is no offline mode and no local queue that syncs later. If your connection drops daily and billing must continue, choose a desktop or offline-capable POS.
  • Restaurants and cafés. There are no kitchen order tickets (KOT), table management, course timing or menu modifiers. Restaurant POS systems are built around those, and AxisIQ is not.
  • Supermarkets and loose-goods stores. There is no weighing-scale integration, no price-embedded barcodes from scales and no fast-moving multi-lane checkout tuning.
  • Stores that need GST tax invoices at the counter. AxisIQ prints counter receipts. It does not generate GST e-invoices, and it does not file GST returns. Keep GST invoicing and filing in your existing accounting tool.
  • Card-machine integration as a must-have. If the cashier must not type the amount into the card terminal, wait: terminal integration is planned, not shipped.
  • Native mobile POS on handheld devices. AxisIQ runs in the browser on any device, including tablets, but there is no native app or smart-POS terminal app.

How to get started

  1. Start a 14-day trial. The AI workspace builder interviews you about the business and sets up your record types, including stock items and store locations.
  2. Import your item list from a CSV with barcodes, SKUs and prices.
  3. Connect your Razorpay account under Payments if you want UPI at the counter.
  4. Create a register, bind it to a store and map your catalogue fields.
  5. Give counter staff Operational seats on the plan and a role that lets them sell at that register.

If you would like to see the counter with your own catalogue before committing, book a demo.

FAQ

Does AxisIQ POS accept UPI payments? Yes. Choosing UPI at the register creates a Razorpay payment link through your own Razorpay account and shows its QR code. When the customer pays, AxisIQ confirms the payment with Razorpay and marks the sale paid automatically, without anyone checking a phone.

Does AxisIQ POS work offline? No. The counter needs an internet connection to look up items and record sales, and there is no offline mode that syncs later. Stores with unreliable connectivity should choose an offline-capable POS.

Can AxisIQ connect to my Pine Labs or Paytm card machine? Not yet. You can register each terminal (brand, model, serial, terminal ID) and link it to a register, but the card is charged on the machine and recorded in AxisIQ as a card tender. Pushing amounts to terminals is planned.

Does a POS sale reduce stock automatically? Not today. A register can check quantity on hand and warn the cashier, but a sale does not deduct stock on its own. Until the planned stock-deducting mode ships, adjust stock separately, for example daily from the day's sales.

Can AxisIQ print GST invoices at the counter? It prints counter receipts with your own text, not GST tax invoices, and it does not do e-invoicing or GST filing. Keep your existing accounting tool for GST compliance.

Is AxisIQ suitable for a restaurant? No. There is no KOT, table management or menu modifiers. A restaurant should use a POS built for food service.