AxisIQ for multi-store retail chains

AxisIQ runs a retail chain: stock per store, transfers, purchasing and GRN, loyalty, warranty and repairs, and day-end sales against target in one workspace.

AxisIQ is the operations system a multi-store retail chain runs on: one live workspace where every store and the warehouse, the catalogue with its HSN codes, GST rates and MRP, stock per store, transfers, purchase orders and GRNs, loyalty customers, warranties, repair job cards and each store's day-end sales against target sit in the same database. The Retail Stores template sets all of it up at signup — apps, record types, roles, five automation flows and a home dashboard — and Ask Axis, the built-in assistant, then adapts it to how your chain actually trades.

Billing at the counter is one part of that. If you are looking specifically for a till with UPI, read retail POS for Indian stores; this page is about running the chain around it.

The work this replaces

A chain of four to fifteen stores usually runs on a billing package per store, a stock sheet and regional WhatsApp groups. The day-end arrives as a photo of the cash summary. A transfer request is a voice note, and whether the eight units reached Pune is confirmed by phone. The GRN is a stamped copy of the supplier's invoice, and the PO stays "open" long after the goods arrived. Warranty and job cards are paper, and loyalty points live in a billing tool nobody else can query. At month end it all goes into Tally and a pivot table, and "which store is behind target, and why" takes a day to answer.

What the Retail Stores template sets up

Seven apps and sixteen record types, plus your stores — which are ordinary location records with store code, city, format, area in sq ft, opening date, phone, GSTIN and status added.

The links make it a system rather than a set of lists. A Stock line is one product at one location, so "how many of this model does Koramangala hold" is a row, not a phone call. A Transfer line records what was received against what was sent. A Warranty points at the customer, product and serial number sold, and a Repair job at the warranty it is claimed under. Every day-end, expense, target and staff member points at its store, which is what lets one dashboard compare stores fairly. Purchase orders, GRNs, transfers and repair jobs number themselves (PO-, GRN-, TN-, JOB- with a running sequence).

How a week runs in it

Every morning, the counters bill. In-Store Checkout registers are bound to stores, scan your Product records and take cash, card and UPI.

Every evening, the day-end. The store manager files a Day-end sales record: footfall, bills, gross sales, discounts and returns, and how the money came in — cash, card, UPI, consumer finance. Net sales computes itself. If the cash counted is more than ₹500 short, a flow marks the day-end as a discrepancy so accounts sees it the next morning, not at month end.

Midweek, stock moves. A store running low raises a Stock transfer from the warehouse — or from a sister store holding too much — with its Transfer lines. It moves through requested, approved, in transit and received; if fewer units arrive than were sent, it closes as short_received and the lines show exactly which product was short. The e-way bill number sits on the transfer, and the Stock transfer note PDF prints the challan that travels with the van. When a count brings a store's Stock line to zero, a flow marks it out of stock so the merchandiser's replenishment list is current.

Weekly, the buying. The merchandiser raises a Purchase order on a brand or distributor, delivered to the warehouse or straight to a store, with PO lines at agreed cost and any scheme or price-protection terms noted. When the stock arrives, the warehouse records a Goods receipt (GRN) against the supplier's invoice. Accepted, the PO closes itself; part-accepted because of shortages or damage, the PO stays partially received.

All week, the service desk. A customer brings back a television that won't power on — or books it in advance through the Book a repair or installation form. The desk opens a Repair job with the serial number, links the Warranty (a flow marks it claimed) and hands over a Repair job sheet PDF. The job lands in the Service desk work queue and moves Received → Diagnosed → At service centre → Awaiting parts → Repaired → Ready for pickup → Handed over, against a promised date.

Month end, targets and costs. Store targets set each store's goals, Store expenses carry rent, power and petty cash for approval, the dashboard compares net sales with target, and the accounting ledger holds balanced double-entry postings your CA can work from.

Automations included

Five flows, all switched on:

• Accepted GRN closes the PO — an accepted goods receipt marks its purchase order received.
• Part-accepted GRN marks the PO — a receipt with shortages or damage leaves its PO partially received.
• Warranty repair marks the warranty claimed — opening an in-warranty job card records a claim on that warranty.
• Cash short flags the day-end — a day-end more than ₹500 short in cash goes to accounts as a discrepancy.
• Empty shelf marks out of stock — a store's count reaching zero marks the line out of stock for replenishment.

Each can be edited or switched off in Automation.

Roles

• Store manager — runs one store: day-end, stock, transfers, customers, service desk and the counter.
• Sales associate — sells on the floor and bills at the counter; enrols customers and registers warranties.
• Merchandiser & buyer — owns the range, prices, offers, purchasing and stock allocation across stores.
• Service desk — opens job cards, tracks repairs with brand service centres and hands products back.
• Accounts — verifies day-end cash, books store expenses and supplier bills, keeps the ledger.

Each role is editable app by app.

Your home dashboard

Store overview opens with four numbers — Net sales, Bills, Low or out of stock, Open repair jobs — then Net sales by day, Payment mix over 30 days, This month vs last by store, a Store vs target table, Low stock at stores, Pending transfers, Open repair jobs and Repair jobs by status. Each widget is a SQL query over your own records, so you can change it or add another in Analytics.

Platform apps that come switched on

• In-Store Checkout — registers bound to stores, barcode-first counter, cash, card and UPI. Card is charged on your own machine and recorded as a tender; UPI runs as a QR from a payment link on your own Razorpay account. Details on the retail POS page.
• Invoices & Payments — payment links for advance bookings, B2B orders or a balance due on a repair.
• Accounting ledger, Messaging (email, SMS and WhatsApp through your own provider; WhatsApp to customers uses Meta-approved templates), Work Queues (the Service desk queue ships ready; add scan stations for the warehouse — see barcode workflows), Forms (the repair booking form is published; opening it to the public internet is the owner's grant), PDF templates (Repair job sheet, Stock transfer note), Sheets, Knowledge Base, Web Campaigns (read and control your existing ad campaigns).

Switched off: Marketplaces, Content Studio, Functions and Calendar — rarely needed by a store chain on day one; any turns on in Settings → Apps.

Make it yours

After signup Ask Axis asks what is different about your chain, and you answer in plain words:

• "Add a franchise flag and royalty % to stores."
• "When a transfer is short received, notify the merchandiser."
• "Add a widget for net sales per sq ft by store this month."

Ask Axis changes the live workspace under your permissions. The example data — five locations, twelve products, 248 day-ends and more — never fires automations, and Settings → Industry template → Clear example data removes only those rows in one click. Started blank? A template can still be applied from Settings while the workspace is empty. See Ask Axis.

What AxisIQ doesn't do

• No GST return filing, e-invoicing (IRN) or e-way bill generation. HSN, GST rate and GSTIN are on the records and the e-way bill number is a field on the transfer; the bill itself is generated on the government portal, and your CA files from the ledger. No Tally sync or export — see outgrown Tally.
• No offline mode. The counter needs internet.
• Counter sales don't move stock or post to the ledger on their own. Stock lines are updated by counts, receipts and transfers; the day's postings are made from the day-end.
• Card machines are record-only. AxisIQ does not push amounts to Pine Labs, Paytm or other terminals yet.
• No payroll. Staff records hold targets, not salaries.

Sub-verticals

• Electronics & appliance stores — brands and models, serial-number warranties, repairs, transfers, EMI and consumer finance.
• Apparel & footwear stores — sizes, end-of-season sales, rebalancing stock between stores, loyalty tiers.
• Optical stores — prescriptions, frames and lenses, lab orders, delivery dates, warranty.

More industries at /industries.

FAQ

What is the best software to manage multiple retail stores in India? One where stores, warehouse and head office share the same records. AxisIQ keeps stock per store, transfers, purchasing, day-end sales and targets in one live workspace, with In-Store Checkout at the counter.

Can AxisIQ track stock store by store? Yes. A stock line is one product at one store or the warehouse, with on hand, in transit and reorder level, and a flow marks it out of stock when the count reaches zero.

How are transfers between stores handled? A stock transfer records from, to, reason and status, with a line per product showing sent and received quantities.

Does a sale at the counter reduce stock automatically? Not today. Stock lines are updated by counts, receipts and transfers.

Can AxisIQ generate GST invoices and e-way bills? No. It keeps HSN, GST rates, GSTINs and the e-way bill number on the records; invoices for GST filing, IRN and e-way bills are generated in your existing tools or the government portal.

Start with the Retail Stores template — or see AxisIQ in action.